Refund policy

As a general rule, cancellations or reductions in the number of participants after payment has been made are non-refundable if they are due to the customer’s circumstances.
However, if the organizer decides that the event cannot be held due to severe weather, changes in social conditions, or similar reasons, we will offer an alternative date. If rescheduling is not possible, a refund will be provided.

Please note that if the start of the activity is delayed on the day due to the customer’s circumstances, the content of the activity may be changed or the duration shortened without prior notice.
For workshops held at partner venues, arrival more than 15 minutes after the scheduled meeting time will result in automatic cancellation. We kindly ask that all participants arrive on time.

Thank you for your understanding and cooperation.